This Privacy Policy explains what information TGPANEL collects, why we use it, when it may be shared, and the choices available to you when you use our website, dashboard, API, support channels, and Telegram services.
We have written this policy specifically for our Telegram SMM Panel, including the account, order, payment, ticket, and technical information that may be processed while operating the platform.
Last updated: July 10, 2026
Plain-language privacy notice
What we collect
Account details, order data, payment references, support messages, and technical information.
Why we use it
To run the panel, process orders, protect accounts, prevent fraud, and improve the service.
When it is shared
Only with providers needed for payments, hosting, security, support, analytics, or order delivery.
Your choices
You may request access, correction, deletion, restriction, or other rights available in your region.
SECTION 01
Scope and acceptance
This policy applies when you visit TGPanel.org, create or use an account, place an order, add funds, use our API, open a support ticket, contact us, or interact with other features that link to this policy.
By using the platform, you acknowledge that your information will be handled as described here. Your use of TGPANEL is also subject to our Terms of Service.
Important: Specific data handling may depend on the feature, payment method, service supplier, and legal requirements that apply to your location.
SECTION 02
Information we may collect
We collect information you provide directly, information generated when you use the panel, and limited information received from payment, login, security, or infrastructure providers.
IP address, browser, device, logs, cookies, approximate location, support messages, attachments, and account activity.
Payment card details: Full card numbers and similar sensitive payment credentials are generally handled by the payment processor selected at checkout.
SECTION 03
How and why we use information
Provide the service: Create and secure accounts, process deposits, submit orders, show order history, provide API access, and answer tickets.
Complete transactions: Confirm payments, manage account balance, handle refunds or disputes, and maintain financial records.
Protect the platform: Detect suspicious logins, account abuse, duplicate accounts, payment fraud, spam, scraping, or activity that violates our rules.
Improve TGPANEL: Understand feature usage, fix errors, monitor performance, develop new tools, and improve service descriptions and dashboard usability.
Communicate with you: Send service messages, order updates, security notices, support replies, and optional promotional messages where permitted.
Meet legal obligations: Respond to valid legal requests, enforce agreements, keep required records, and protect the rights of TGPANEL, our users, and others.
Depending on the circumstances and applicable law, these activities may be based on performing our agreement with you, complying with legal obligations, protecting legitimate business and security interests, or your consent.
SECTION 04
Telegram links and order information
Telegram services require enough information to identify the destination of an order. Depending on the service, this may include a public post link, channel link, username, bot link, story link, or a private invite link.
We use the submitted link and order details to validate, route, deliver, monitor, refill, or troubleshoot the requested service.
Necessary order information may be transmitted to a service supplier that performs or supports delivery.
Do not submit links or information you are not authorised to use.
TGPANEL does not need your Telegram password, login code, two-step verification password, or active session to process normal panel orders.
For practical ordering guidance, review How It Works before submitting a service.
SECTION 05
Cookies and similar technologies
Cookies and related technologies help the website remember sessions, maintain security, save preferences, understand performance, and identify technical problems.
Essential cookies support login sessions, account security, fraud prevention, navigation, and core platform functions.
Preference cookies may remember language, theme, or interface choices.
Analytics cookies may help us understand traffic, page use, errors, and general performance.
Third-party cookies may be set by payment, authentication, analytics, security, or embedded service providers.
You can control cookies through your browser and any consent controls made available on the website. Disabling essential cookies may prevent login or other important features from working correctly.
SECTION 06
When information may be shared
We do not sell or rent your personal information as a standalone product. We may share limited information when it is reasonably necessary for the following purposes:
Order fulfilment providers: Suppliers that receive the link, service, quantity, and other details needed to process an order.
Payment providers: Companies that process deposits, verify payments, prevent fraud, handle disputes, or support billing.
Professional advisers: Lawyers, accountants, auditors, insurers, and consultants where access is necessary and appropriately protected.
Legal and safety disclosures: Authorities or other parties when required by law, valid legal process, or necessary to protect rights, users, or platform security.
Business transactions: A purchaser, investor, successor, or adviser involved in a merger, acquisition, restructuring, financing, or sale of assets, subject to suitable confidentiality measures.
SECTION 07
Data retention and international processing
We keep information only for as long as reasonably necessary for the purpose it was collected, including operating accounts, completing orders, maintaining transaction records, resolving disputes, preventing abuse, enforcing agreements, and meeting legal obligations.
Account and order records may be retained while your account is active and for a reasonable period afterward.
Payment and accounting records may be retained for periods required by financial, tax, fraud-prevention, or dispute-resolution obligations.
Security logs and fraud signals may be retained where needed to protect TGPANEL and prevent repeated abuse.
Some information may be anonymised or aggregated so it no longer identifies an individual and may then be used for analytics or service improvement.
Because TGPANEL and its providers may operate in different countries, information can be processed outside your country of residence. Where required, appropriate contractual or legal safeguards may be used for such transfers.
SECTION 08
Security and fraud prevention
We use technical and organisational measures intended to protect account and transaction information against unauthorised access, misuse, alteration, loss, or disclosure.
Access controls, authentication safeguards, logging, monitoring, and restricted administrative access.
Encrypted connections where supported and reasonable security controls around stored information.
Automated and manual checks for suspicious payments, unusual account activity, duplicate accounts, and misuse of promotions or support systems.
Provider reviews and operational controls designed to limit unnecessary access to user information.
No system is completely risk-free. You are responsible for using a strong, unique password, protecting access to your email and account, and contacting us promptly if you notice suspicious activity.
SECTION 09
Your privacy choices and rights
Depending on where you live and the law that applies, you may have some or all of the following rights. These rights may be limited by legal exceptions, security needs, or record-keeping obligations.
AccessAsk whether we process your information and request a copy.
CorrectionRequest correction of inaccurate or incomplete information.
DeletionRequest deletion where the information is no longer required.
Restriction or objectionAsk us to limit or stop certain processing where the law allows.
PortabilityRequest certain information in a commonly used electronic format.
Marketing choicesUnsubscribe from optional promotional messages at any time.
Withdraw consentWithdraw consent where processing relies on your permission.
ComplaintContact the relevant data-protection authority where available.
We may need to verify your identity before completing a request. We may also retain information that is necessary for security, fraud prevention, transaction records, legal claims, or compliance obligations.
ADDITIONAL INFORMATION
Minors, third-party links, and policy changes
Minors: TGPANEL is not intended for children who are not legally able to enter into the agreement required to use the platform.
Third-party platforms: Telegram, payment services, social platforms, and websites linked from TGPANEL operate under their own privacy policies.
Policy updates: We may update this policy to reflect operational, technical, legal, or service changes. The updated date at the top will show when the current version took effect.
SECTION 10
Contact us about privacy
To ask a privacy question or submit a data request, contact us using the email address below or open the Contact Us page. Please explain the request clearly and use the email address connected to your account when possible.
Need help with your information?
Our support team will review the request and may ask for account verification before making changes.